Refund Policy
Handling Time
Please give us some time to make your orders ready. Item printing & packaging process will usually take up to 5-8 business days before we ship out your items. However, we always try to make it sooner. In some special cases shipment might take little bit more time ( 12-18 ) business days as all of our stuff comes from overseas and we do not have control over them.
Shipping
Football Jersey : All jerseys are imported from Thailand as per the order. Delivery may take 8-12 business days excluding weekends & holidays for delivery depending on the availability & customs clearance.
Jackets : Delivery time of the jackets will take 12-18 business days. We will start dispatching the jackets from November 1st week. Right now customer can pre book their favorite jackets. We import all our jackets from Thailand hence it may take some times to procure the order as it depends on availability and custom clearance. Jackets’s design may vary according to availability. We are always try our best to deliver the same jackets which shown in the picture. If there is slight changes in design then https://jerseymart.in/ has the right to replace it with similar design.
Bags : All bags are imported from Thailand as per the order. Delivery may take 3-5 business days excluding weekends & holidays for delivery depending on the availability & customs clearance.If there is slight changes in design then https://jerseymart.in/ has the right to replace it with similar / higher value product
Training Kits : All training kits are imported from Thailand as per the order. Delivery may take 8-12 business days excluding weekends & holidays for delivery depending on the availability & customs clearance.If there is slight changes in design then https://jerseymart.in/ has the right to replace it with similar / higher value product
Boots/Studs : All boots are imported from Singapore as per the order. Delivery may take 18-35 business days excluding weekends & holidays for delivery depending on the availability & customs clearance.If there is slight changes in design then https://jerseymart.in/ has the right to replace it with similar / higher value boots.. ( Please note – This is to bring your notice that due to some political issues all our shipment for football boots / studs orders have stuck in customs clearance. All our pending orders will be released by the month of February. We are trying our best to fulfill our pending orders as quickly as possible. We are deeply seeking for your kind cooperation.)
Please note that once the shipment is made, we have no control of the shipment. The items might arrived late due to the delay while going through customs or during the holiday season.
Separate Packages
If you order more than 1 item, that order may be split into different packages due to the reasons it may come from a different supplier.
Canceling an Order/ Made Changes to order
If you mismade an order and would like to change it. Contact us at([email protected]) as soon possible to see if you are eligible to change any changes. However, once the order has been processed and shipped, you cannot make any changes. Therefore, you should contact us quickly if you want to make any changes.